Juntalivio Privacy Policy

How we keep your information safe and transparent

Introduction to Privacy Commitment

The purpose of this policy is to inform visitors and users about how Juntalivio collects, uses, stores, and discloses your personal information. We are committed to following all data protection laws applicable in Malaysia.

Transparency and user protection are core values at Juntalivio. We explain how information is used and outline your rights under Malaysian law and international data privacy standards.

What data we collect

We collect only the minimal information required to provide a functional, user-focused experience. This data may include contact details, app feedback, and technical information about your device.

Direct information you provide

• Contact details you share through forms, such as your name and email address.
• Feedback or reviews that you choose to submit about finance apps.
• Requests for support sent directly to our team.
• Participation in surveys or platform polls if available.
• Any other information you choose to share using our contact channels.

Automatically collected information

• Device details, browser type, and operating system for technical support.
• Cookies and similar technology usage for site performance improvements.
• IP address and browsing activity for security and analytics.
• Access times, visited pages, and session duration.
• Aggregated, non-identifying technical data used for analysis.

How your data is used

Personal data is only used to improve user experience, respond to inquiries, and enhance our reviews, remaining confidential under all circumstances.

• Responding to your queries or support requests
• Aggregating feedback for app review accuracy
• Monitoring site usage and preferences
• Improving functionality based on analytics
• Customizing content for Malaysian users
• Ensuring compliance with laws and regulations
• Maintaining privacy and security safeguards

Our promise: We will never sell your information. Data is only shared with service providers where necessary and always subject to strict security protocols.

When we share data

Juntalivio does not sell or rent your data. Personal information is disclosed only to trusted partners that enable platform functionality, always under confidentiality agreements.

Third-party services

Selected technology vendors, analytics, and cloud providers may process data as required to deliver services. All third parties are vetted for privacy adherence.

Legal requirements

We may disclose information if required by law, government requests, or court orders in Malaysia.

Anonymous statistics

Aggregated, anonymous data may be used for research to improve our site.

Your data protection rights

Every user has rights to access, correct, restrict, or delete their information as outlined under Malaysian privacy laws.

• You can request to access your personal data.
• You can request corrections to your data.
• You may request deletion of your data.
• You can ask for a copy in a common format.
• You may object to certain processing activities.
• You may request limitations on processing.

How we keep your data safe

Juntalivio employs strong security measures—technical and organizational—to protect your personal data from misuse, loss, or unauthorized access.

Technical security protections

• Using encryption for user data and transactions
• Secure, multi-factor authentication for admin access
• Continuous vulnerability monitoring
• Firewalls and threat detection systems for infrastructure

Organizational safeguards

• Data protection training for all staff
• Access controls based on business needs
• Regular audits and process reviews
• Incident response protocols for privacy issues

Data retention approach

Information is retained only for as long as needed for relevant business and legal purposes, or until you ask for removal.

• Account data retained for service duration
• Support data held until case closure
• Contact history kept for inquiries
• Financial data stored for legal duration
• Marketing preferences reviewed annually

You have the right to request deletion at any time.

International data transfers

Should data be transferred outside Malaysia, it is protected by contracts with equivalent privacy standards.

• Transfers allowed only as required for service
• Contractual safeguards applied
• Reviewed partners for compliance
• User requests respected on transfers

Cookies and similar tracking

Juntalivio uses cookies for analytics, site features, and remembering preferences. Managing cookies is always your choice.

Types of cookies used

• Critical for site security and usability
• Help analyze technical site performance
• Store your preferred settings
• Support chat and help functions

You can change cookie settings at any time from your browser.

Privacy policy updates

We update our privacy practices regularly to reflect legal and operational needs.

• Email notice if changes are major
• Change notice on policy page
• Effective date always updated
• Periodic review reminders for users

We encourage you to check this page frequently.

Contact for privacy concerns

For any privacy-related question, reach out to our support team directly.

Juntalivio

Sandbox Coworking Space, Jalan Radin Bagus, Sri Petaling, Kuala Lumpur 57000 Malaysia

Phone: +60 13-113 7252

Email: content@juntalivio.sbs

Last updated January 11, 2026

Effective from January 11, 2026